Last updated October 2026.
Introduction
Capital City Heating and Cooling LLC is committed to protecting the privacy of our customers and website visitors. This policy explains how we collect, use and protect your personal information.
Information we collect
We collect information that you give us directly, such as your name, address, email address and phone number. Our website also collects some information automatically, such as your IP address, your browser type, and the page that sent you to our site.
How we use it
We use the information we collect to provide, improve and personalize our services, to communicate with you, and to comply with legal requirements.
Phone calls and text messages
If you send us a request or book a visit, we may call or text you about that request and about your appointment. Message and data rates may apply. Reply STOP to any text to stop receiving them. We do not sell your phone number or share it for anyone else's marketing.
Analytics and call tracking
Our website uses analytics and call tracking tools to count visits, form requests and phone calls, and to learn which pages and searches bring people to us. These tools may use cookies. You can block cookies in your browser settings.
Sharing of information
We do not sell or rent your personal information to third parties. We may share information with service providers to the extent needed to provide our services, and where the law requires it.
Data security
We take reasonable measures to protect your personal information from unauthorized access, use or disclosure.
Children's privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18.
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be posted on this page.
Contact us
If you have questions about this policy or our privacy practices, email us at ksmithhvac2020@gmail.com or call (785) 221-9760.